How to tell the Difference between a Benefit and Feature in 3 Easy Ways

Benefits vs featuresContrary to popular belief, features and benefits are two different things. But can you tell the difference between them?

Interestingly, most people are unable to distinguish between them. But fear not! We are going to show you 3 easy ways to tell the difference between benefits and features.

1 – What’s in it for me?

Internet marketing resources tell us that we need to always provide a benefit to customers. As such, one of the first things you need to see is who the benefit or feature is for. For example, when purchasing a digital camera, you need to ask yourself, “What’s in it for me?”

A CMOS sensor in a camera is a great feature but if it doesn’t do something for you, it’s just another feature. However, in the same camera, a 12-megapixel camera that allows you to capture high-resolution photos like never before is a benefit because there is something in it for you. Phrasing it so was probably part of the small business marketing strategy.

2 – See if it solves a Problem

Sometimes, you need to ask yourself, does it really solve my problem? Using the same camera example, would a 4-inch LCD, as opposed to a 4-inch LED, really solve any problem? If it cannot, it’s just another feature; probably another small business marketing strategy.

In another example, if you are on an online flower store and you have an Internet marketing resource such as 24/7 deliver, it is a feature. However, if it solves a problem you have, such as availability, it automatically becomes a benefit. Remember, it is only a benefit if it actually helps you in any way, shape or form.

3 – Which means that…

Looking at a product description is usually enough to tell us whether something is a benefit or feature. This is why many businesses see proper packaging as an important part of a small business marketing strategy. However, when you cannot, try adding the above sentence at the end of every feature you see. For example:

  • Features a large 8-inch subwoofer.
  • Features a large 8-inch subwoofer, which means that you hear perfect bass without any distortion.

Anything after that sentence – which means that – is a benefit. Anything before that is a feature.

As such, you need to always read the packaging and ask yourself questions. Most importantly, if it helps you, benefits you or solves a problem, it is likely a benefit. If you have a marketing resource such as a help desk, and it is always there, even if nobody uses it, then it is a feature until someone uses it; in which case it will become a benefit for them.

The Top 3 Ways People Use the Internet

How People Use the InternetThe internet is a treasure trove of information. Searching for “flowers” comes up with over half a billion results alone. If you have a flower business, you really don’t stand a chance. Or do you? If you know how people use the internet, and use figures to your advantage, your business could easily skyrocket. Here is a look at the top 3 ways people use the internet and why numbers matter.

1 – Through Search Engines

The most frequent method of using the internet is through a web search engine, particularly Google. Did you know that 70% of all internet searches are done on Google? Internet users always open a search engine, search for a basic term and progress from there. In other words, an internet search is step 1.

For example, internet users will use a web search engine to search for a nearby flower shop when they want to purchase “flowers for a wedding.” By using the number of searches made, you can see that your marketing strategy should move towards wedding flowers.

2 – On Social Media Websites

When they are not searching, internet users, your potential customers, are often interacting on social media websites. Here, billions of customers interact, using the opinions of others to make a choice.

For example, if a new LED is launched, people will be talking about it on sites such as Facebook. Using this data, you can structure your website content around related keywords that rank high, helping you get the traffic you need. This makes for great marketing, particularly internet marketing for small businesses.

3 – On Video Sharing Websites

Finally, the 3rd most common method of internet usage is through video sharing websites. More often than not, video sharing websites, particularly YouTube, influence internet marketing for small businesses. The see trends on sites such as YouTube and use that to influence user decisions, particularly on any web search engine.

For example, when searching for gaming products, most users look to YouTube for videos of a gaming product in use. This is most common for speakers, video cards, monitors and processors.

Understanding how your customers use the internet is a vital component of any marketing strategy, particularly internet marketing for small businesses. By looking at the figures supporting these trends, you can market your product and/or service more effectively than ever before.

Incentives for Influencers: More Ideas!

OK.32 ideaWant to persuade your influencers to help out with the promotion of your brand?

Sometimes all you got to do is ask!

Paying influencers doesn’t necessarily have to mean financial compensation. All it takes on your part is being attentive to their needs, as well as being courteous and thankful when they do what’s required of them.

Yes, it can be as simple as that!

How to Get the Word Out!

Let your existing customers know that you want referrals and you may be surprised at the outcome. Existing customers can be really helpful for any small business lead generation program. Make the referral request a part of all your customer communications and marketing materials. Some great examples are:

We love referrals.  If you had a great experience, please tell your friends and neighbors.”

We are looking for 3 more satisfied customers this month. Do you know someone else who could benefit from our products or services?  Please contact us at…”

And finally be nice, and say thank you. Help the goodwill to spread.

Incentive Ideas for Influencers!

As long as your influencers are convinced that they are going through an exclusive experience working with your brand, they will be more than happy to help out. Some good ideas include:

  • Featuring influencers on an elite website or social group
  • Start social rewards programs where you can provide a percentage of all sales referred by them to their favorite charities.
  • Creating a Pinterest board to highlight all the uses your influencers got out of your brand
  • Blogging about your influencers
  • Tweeting a thank-you to your influencers, for using and recommending your products or services

Build on-going advocacy for your brand by making sure your influencer understands your company and its products and sees the bigger benefit provided by them.

Your influencers can be your secret weapon for an effective Small Business Marketing Plan, when it comes to more interest in your brand and higher traffic to your website.